Software Support Specialist

Software Support Specialist

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Career Opportunities
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Average Salary
The median annual wage for career opportunities for graduates of similar programs, according to the US Department of Labor and Bureau of Labor Statistics.
$48,630.00
Award Types: 1-Year Diploma
Total Credit Required to Graduate: 36 (Diploma)

Do you enjoy assisting people and working with high-tech computer software? At Southeast Tech, get to where you want to be in just one year with a Software Support Specialist diploma. As a Software Support Specialist, you’ll be able to provide customer support for software applications, communicate suggestions for software enhancements and answer client inquiries. 


You’ll also be able to demonstrate an understanding of the MS Office Suite as well as fundamental concepts of computer programming and web development.

View Curriculum Here

This diploma requires you to purchase a laptop from the Southeast Tech Support Center.

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Award Types: 1-Year Diploma
Total Credit Required to Graduate: 36 (Diploma)

Faculty

Cindy Roller
Instructor
605.367.5560
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Cindy Roller has been a Computer Programming instructor at Southeast Tech since April of 1991, and currently specializes in MS Visual C#, ASP.NET, and web development courses.

She served as an advisor for Southeast’s student PBL club from 1992 – 1998, and won the 1st Place Outstanding Local Advisor Award in 1997. In 1998, Cindy took a one-year professional leave to work as a project manager in the IT department at Lodgenet in Sioux Falls, SD, but she continued to teach part time.

Before starting at Southeast Tech, Cindy earned her Bachelor’s degree from Dakota State University in Madison, South Dakota with an emphasis in computer programming. She worked as a Programmer Analyst for a small manufacturing company in Brookings, SD.

Some of Cindy’s other interests include photography, gardening and quilting.

Education: BS, Dakota State University; AS, Dakota State University
 
Roger Morris
Instructor
605.367.5858
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Roger began teaching at Southeast Tech in January, 1998. He specializes in the database and Java area within the department. Prior to teaching at Southeast Tech, Roger held positions as a Database Analyst for an insurance company for six years, Consultant for an internationally known company for four years, Programmer Analyst for the federal government for three years, and taught programming classes for one year.

He learned his first programming language in 1979 while in high school and never looked back. This happened to be the first year a computer class was offered at his high school.

Being in the computer programming industry his entire career has reinforced that you need to be a life-long learner and he brings a unique perspective with his many years of experience prior to becoming a teacher at Southeast Tech.
Roger’s other interests include volunteering for activities at his church, genealogy and video games.

Education: BSCS, Missouri Institute of Technology
 

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