Virtual PC (vPC) FAQ's


How do I connect to the Virtual PC?
 

Windows

  • Launch the VMWare Horizon View Client
  • Double-click the cloud labeled viewconn1.southeasttech.edu
  • Enter your STI username and password
  • Click Login
  • Double-click the Virtual PC you wish to connect to  
  • Review and accept the STI Network Usage Policy to continue to the Virtual PC

Mac

  • Launch the VMWare Horizon View Client
  • Verify that the cloud label shows viewconn1.southeasttech.edu
  • Click the Connect button in the top left corner
  • Enter your STI username and password
  • Click Continue
  • Choose the virtual PC you wish to connect to
  • Click the Connect button in the top left corner
  • Review and accept the STI Network Usage Policy to continue to the Virtual PC

iPad

  • Launch the VMWare Horizon View Client.
  • If a Recent Desktop screen appears and includes the Virtual PC you wish to connect to:
  • Touch the icon corresponding to the Virtual PC to launch.
  • Enter your STI username and password
  • Touch Done.
  • If you do not see a Recent Desktop list, or the list does not contain the Virtual PC you wish to connect to:
  • Touch the cloud icon at the top left
  • Touch the viewconn1.southeasttech.edu entry to connect to the server
  • Enter your STI username and password
  • Touch Done.
  • Touch the icon corresponding to the Virtual PC to launch
  • Touch Connect
  • Review and accept the STI Network Usage Policy to continue to the Virtual PC

How do I Disconnect from a Virtual PC?

Follow the steps below to disconnect a Virtual PC session. Windows users will be returned to their local computer to their desktop and other running programs. Mac users will be returned to the screen to select a Virtual PC, and can close this window to return to their local computer. iPad users will be returned to their Recent Desktops screen, and can press the Home button to return to their Home screen.

  • From the Virtual PC, click the Start button.
  • Click the arrow next to the Shut Down button.
  • Select Log off.
  • Note: iPad users may also have to press Done.

When do I use the Virtual PC?

Examples of times to use the Virtual PC:

    • To use software that you do not have installed locally that STI provides through the Virtual PC
    • To send a print job to the STI campus printers
    • To access your H: drive

Examples of times to use your local computer:

    • To take an online test or submit assignments saved to a USB device through STInet
    • To access web-based course resources that you have a login or access code for
    • When you don’t have an active Internet connection available

How do I switch between the Virtual PC and local computer?

Windows

  • Minimize the Virtual PC to return to your local computer.
  • To return to the Virtual PC, click the VMWare Horizon View Client button on your taskbar.

Mac    

  • When not using full screen mode, your dock is visible at the bottom of your screen to open a different program. You can also minimize the VMware Horizon View Client window or Hide to switch between the Virtual PC and your local desktop.
  • When in full screen mode, bring your mouse to the bottom of the screen to allow your dock to pop up. Bring your mouse to the top of the screen to view the Virtual PC and Mac OS menu bars.
  • To return to the Virtual PC, click the VMWare Horizon View Client icon on your dock.

iPad

  • Press the home button when in Virtual PC to return to your iPad’s Home screen.
  • To return to the Virtual PC, touch the VMWare icon on the home screen.

How do I save files from the Virtual PC?

Best practices for saving files:

  • Each student can save up to 500MB to their STI Homefolder (H: drive), which can be accessed on the Virtual PC.
  • You may choose to save larger files to an online storage location which can be accessed through an Internet browser, such as Microsoft SkyDrive or Google Drive.
  • Windows and Mac users may also save files to a USB device such as a flash drive or external hard drive. This option is not available for iPad users.
  • Files saved to the Virtual PC itself (Documents, Desktop, etc.) will be removed yearly, so saving to other locations is preferred.

How do I connect a USB device to a Virtual PC?

Windows

  • Click the Connect USB Device button on the ribbon at the top of the screen.
  • Select the device you wish to connect from the list. The driver for the device will install and your device will then be usable from the Virtual PC.

Mac

  • Click the USB device icon in the upper left (middle of 3) of the Virtual PC menu bar or Select Desktop > USB from the Mac OS menu bar.
  • If you have not connected a USB device on this Virtual PC previously, click Start remote desktop USB services.
  • Click Continue.
  • Enter your username and password.
  • Click OK.
  • From the USB menu, select the device you wish to connect.
  • Click Continue to the prompt “Connect ‘(device name)’ to remote desktop?”

Note: Some brands of USB devices may not redirect properly from the Mac OS to the Virtual PC. If you receive a message that the driver was not installed successfully, try another brand of USB device.

Notes to consider when connecting a USB device

  • USB 3.0 is not currently supported on the Virtual PC. When connecting USB devices to the Virtual PC, please use USB 2.0 devices and ports.
  • When a USB device is connected on your Virtual PC, it is not available from your local computer. You must disconnect the device from the Virtual PC to access it on the local computer. This can be done by deselecting the device in the list of available USB devices.
  • Always disconnect your USB devices before logging out to ensure that you are not trying to write to the USB drive when you leave your Virtual PC session. This may cause errors with your USB device causing it to be unusable.

How do I change the resolution the Virtual PC?

Windows/Mac

  • When viewing the Virtual PC in full screen mode, the resolution of the Virtual PC will match the resolution of your local computer.
  • The resolution is set in the Control Panel/System Preferences. Please contact the IT Support Center if you need assistance adjusting this value.
  • When viewing the Virtual PC on a portion of your screen, the resolution will scale itself to show items at the same size as they would appear in full screen mode. Note that this may cause some items not to fit on the screen. Full screen mode is recommended for the Virtual PC.
  • Note for Windows users: The virtual PC text zoom is set to 100%, and does not necessarily follow the text zoom you have set in the Control Panel on your local computer.

iPad

  • Touch the View Client Tools icon (button with 6 dots) in the middle of the screen.
  • Touch the gear wheel to open the Settings screen.
  • Touch the line labeled Display Resolution.
  • Touch the resolution you wish to use.

How do I control the sound settings on the Virtual PC?

  • Ensure that both your local sound settings and the Virtual PC sound settings are adjusted appropriately.
  • Sound is enabled.
  • Speakers are not muted.
  • Volume is adjusted to an appropriate level.
  • Use of a microphone is not currently supported through the Virtual PC

Helpful Options

Windows
  • If you only have access to a single Virtual PC, you may want to select Autoconnect to this Desktop from the Options menu. This allows you to bypass the selection of the Virtual PC when you are connecting.
iPad
  • Make use of the Unity Touch sidebar (pull tab on the left side of the Virtual PC) to make navigation tasks easier to complete by touch.
How do I check which version of the VMware View client I have installed?

Windows

  • Launch the VMware View client from your start menu or desktop shortcut
  • Click the "Support Information" link on either the login screen or the desktop selection screen
  • There will be a line called version that shows which version you currently have installed (Current version is 3.0)

Mac

  • Launch the VMware View client form your applications folder or your dock
  • Click on "VMware Horizon View Client" in the menu bar and select "About VMware Horizon View Client" in the drop down
  • There will be a line called version that shows which version you currently have installed (Current version is 3.0)