A Software Support Specialist loads software packages such as operating systems, word processors, or spreadsheet programs into a computer. They answer client inquiries in person and via telephone concerning systems operation; diagnose system hardware, software and operator problems; and recommend or perform minor remedial actions to correct problems based on the knowledge of system operations.

View Software Support Specialist Curriculum

Students interested in completing a two year AAS degree should take ENGL 101T in place of COMM 102 and register for Computer Programming, AAS Degree.

As part of the Federal Regulation 34CFR668.6(b) from the United States Department of Education, STI is required to provide gainful employment information on diploma programs. If you have any questions on the information, please contact STI at 605.367.7624. You can also find additional information about this program and other related programs, go to O*Net Online.