A Computer Support specialist has strong troubleshooting skills and technical proficiency related to a variety of computer network operating systems, software, desktop operating systems and attached peripherals.
Your coursework at Southeast Tech will explore Microsoft Office, teach basic computer construction, and enhance your diagnostic abilities.
With a Computer Support certificate from STI, you will:
- Understand Word, Excel, Access and PowerPoint
- Know computer construction, troubleshooting and wiring
- Understand the OSI model and TCP/IP
- Know use/function of LAN and WAN
- Install, configure and operate network software
What is a Computer Support Specialist?
Technology is ubiquitous in today’s world. As an IT support technician, your role is to oversee computer systems and install or make minor repairs to software, hardware or other equipment to ensure the system operates correctly.
Why Choose Southeast Tech
During your computer support training in Sioux Falls, you will learn to analyze network hardware and software problems and troubleshoot issues; gain an understanding of virtual machine settings including storage; and learn Active Directory, Domain Controller Administration and Group Policy Object. This certificate also helps you:
Demonstrate Professionalism: Working with STI’s faculty, you will learn safe working practices with computers and other equipment.
Enhance Your Communication Skills: You will write instructions on computer operating systems and software installation/upgrade procedures.
The Dual-Credit Advantage: A tech support certificate would be a tool for an existing undergraduate or dual-credit student to explore a new field.
What does your STI experience yield
If you are a high school student or someone interested in technology but lack formal training, this certificate offers a strong foundation for a future in the information technology industry.
Southeast Tech’s Computer Support curriculum totals 15 credits, including classes in Microcomputer Hardware, Windows Server OS, Intro to Networking and Intro to Computers/CIS.
- CIS 151 - Microcomputer Hardware - 4 Credit Hours
- CIS 180 - Windows Server OS - 4 Credit Hours
CIS 106 - Introduction to Computers/CIS - 3 Credit Hours
- CIS 171 - Introduction to Networking - 4 Credit Hours
Costs for this program are calculated based on a charge of $248 per credit hour, plus
Financial Aid is not available for this certificate.
Want to know more? Request information about Southeast Tech from the admissions office.
Other Programs Related to Computer Support
If you’re interested in becoming a computer support specialist, you also might be interested in these other IT programs at Southeast Tech:
Southeast Technical Institute's Computer Support program is a Bring Your Own Laptop (BYOL) program. You may purchase a laptop on your own or from the Southeast Tech Support Center.VIEW BYOL DETAILS